Terms of Service

Last Updated: July 21, 2026

Welcome to PetPivot. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Pricing

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, errors may occasionally occur.

PetPivot reserves the right to:

• Correct pricing or typographical errors
• Modify or discontinue products without prior notice
• Limit product quantities
• Refuse or cancel orders when necessary

3. Orders

After placing an order, you will receive an order confirmation email.

Acceptance of your order occurs only after payment has been successfully processed and your order has been prepared for shipment.

We reserve the right to cancel or refuse any order suspected of fraud, unauthorized activity, or pricing errors.

4. Payments

We accept secure payment methods available at checkout.

All payment transactions are processed through trusted third-party payment providers. PetPivot does not store your complete payment card information.

5. Shipping

Shipping times provided on our website are estimates only.

We are not responsible for delays caused by shipping carriers, customs inspections, weather conditions, or events beyond our reasonable control.

Please refer to our Shipping Policy for additional information.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Return Policy.

Please review our Return Policy before requesting a return or refund.

7. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Product images
• Graphics
• Text
• Videos
• Website design

is the property of PetPivot or its content suppliers and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Interfere with website security or functionality
• Upload viruses or malicious software
• Attempt unauthorized access to our systems
• Violate any applicable laws or regulations

9. Limitation of Liability

To the fullest extent permitted by law, PetPivot shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

10. Disclaimer

All products and services are provided on an "as is" and "as available" basis without warranties of any kind, except where required by applicable law.

We do not guarantee uninterrupted access to the website or that the website will always be free from errors or viruses.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated Terms.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

PetPivot

Email: HleyPotter@outlook.com

Business Address:
980 NW North River Drive
Unit 134
Miami, FL 33136
United States